Privacy Policy

Last Updated: 08 June 2026
Effective Date: 08 June 2026

1. Introduction

This Privacy Policy explains how Newbarn Farm & Neddy’s Coffee Shop (“we”, “our”, “us”) collects, uses, stores and protects your personal information when you visit our website, purchase gift vouchers, make bookings, contact us, subscribe to our marketing communications, or otherwise use our services.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and other applicable Irish and European data protection laws.

Contact Details

Newbarn Farm & Neddy’s Coffee Shop
Dublin Road, Donaghmore
Ashbourne, Co. Meath
A84 DP49
Ireland

Email: info@newbarnfarm.ie
Phone: +353 (0)1 849 9337

By using our website and services, you acknowledge that your personal data will be processed in accordance with this Privacy Policy.

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2. Information We Collect

Depending on how you interact with us, we may collect the following personal information:

Contact Information

  • Name
  • Email address
  • Telephone number
  • Postal or billing address


Booking and Enquiry Information

  • Booking details
  • Reservation information
  • Customer enquiries and correspondence


Gift Voucher Information

When purchasing a gift voucher or package through our website, we may collect:

  • Purchaser name
  • Purchaser email address
  • Billing details
  • Voucher recipient name
  • Voucher recipient email address
  • Personal message included with the voucher
  • Voucher purchase and redemption information


Transaction Information

  • Purchase history
  • Order details
  • Transaction records
  • Refund information where applicable


Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookie identifiers


Marketing Preferences

  • Newsletter subscription details
  • Marketing consent records
  • Communication preferences

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3. How We Use Your Information

We use your personal information to:

  • Process bookings and reservations
  • Process and fulfil gift voucher purchases
  • Deliver digital gift vouchers
  • Respond to enquiries and customer service requests
  • Administer our website and services
  • Process payments and refunds
  • Maintain business records
  • Improve our website and customer experience
  • Monitor website performance and security
  • Detect and prevent fraud or misuse
  • Comply with legal and regulatory obligations
  • Send marketing communications where you have consented or where otherwise permitted by law

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4. Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

Contractual Necessity

Where processing is necessary to provide products, services, bookings or gift vouchers you have requested.

Legal Obligation

Where we are required to comply with tax, accounting, regulatory or legal requirements.

Legitimate Interests

For the operation, improvement and protection of our business and services, provided your rights do not override those interests.

Consent

Where you have given consent, including for marketing communications where required.

You may withdraw your consent at any time.

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5. Gift Voucher Purchases

Our website offers digital gift vouchers and gift packages.

When purchasing a voucher, we process personal information necessary to:

  • Complete the transaction
  • Issue the voucher
  • Deliver the voucher to the intended recipient
  • Manage voucher redemption and administration
  • Prevent fraud and misuse


Recipient information provided by customers will only be used for delivering and administering the voucher unless additional consent has been obtained.

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6. Payment Processing

Payments made through our website are processed securely by Stripe Payments Europe, Ltd.

We do not store or have access to your full payment card details. Payment information is collected and processed directly by Stripe in accordance with Stripe’s Privacy Policy and security standards.

For more information, please visit:

https://stripe.com/privacy

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7. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Stripe (payment processing)
  • Gift voucher software providers
  • Website hosting providers
  • IT support and maintenance providers
  • Analytics providers
  • Marketing and email communication providers
  • Professional advisers where required


These providers are only permitted to use your personal information as necessary to provide services to us and must comply with applicable data protection laws.

We may also disclose information where required:

  • By law or regulation
  • To comply with legal proceedings
  • To protect our legal rights
  • To prevent fraud or criminal activity
  • In connection with a business sale, merger or acquisition

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8. International Data Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA).

Where such transfers occur, we ensure appropriate safeguards are in place, including approved contractual protections and other lawful transfer mechanisms required under GDPR.

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9. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods may include:

  • Customer enquiries: up to 24 months
  • Marketing records: until consent is withdrawn or no longer required
  • Booking records: as required for operational purposes
  • Voucher purchase records, invoices and financial transactions: up to 6 years or longer where required by Irish tax, accounting or legal obligations


We may retain information for longer where necessary to establish, exercise or defend legal claims.

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10. Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Ensure website functionality
  • Improve website performance
  • Analyse website traffic and usage
  • Remember user preferences
  • Support marketing activities where consent has been provided

For more information about our use of cookies, please refer to our Cookie Policy.

You can manage cookie preferences through your browser settings and our cookie consent tools.

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11. Security

We implement appropriate technical and organisational measures designed to protect personal information from accidental loss, unauthorised access, disclosure, alteration or destruction.

While we take reasonable steps to safeguard your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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12. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority


To exercise any of these rights, please contact us at:

info@newbarnfarm.ie

We will respond to requests in accordance with applicable law.

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13. Complaints

If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Data Protection Commission (Ireland).

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28

Website: https://www.dataprotection.ie

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14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or services.

Any updates will be posted on this page and will become effective when published. We encourage you to review this Privacy Policy periodically.